General Terms and Conditions of Me! by Eva Böllinghaus
1 Scope of application
(1) The following general terms and conditions apply to all legal transactions with consumers and entrepreneurs with
Eva Böllinghaus
Me! by Eva Böllinghaus
Gartenstr.6
58452 Witten
E-mail: mail@personality-and-style.com
hereinafter referred to as “I”. Legal transactions can be concluded by telephone, messenger, e-mail or via the website.
(2) The language available for the conclusion of the contract is exclusively German. Translations into other languages are for your information only. The German text shall take precedence in the event of any differences in language usage.
(3) These GTC apply exclusively. I will not recognise any terms and conditions you use that conflict with or deviate from these GTC unless I have expressly agreed to their validity in writing or in text form.
2 Applicable law and consumer protection regulations
(1) The law of the Federal Republic of Germany shall apply to the exclusion of international private law and the UN Convention on Contracts for the International Sale of Goods applicable to German law if
You order as an entrepreneur,
you have your habitual residence in Germany or
your habitual residence is in a country that is not a member of the European Union.
(2) In the event that you are a consumer within the meaning of § 13 BGB and you have your habitual residence in a member state of the European Union, the applicability of German law shall also apply, whereby mandatory provisions of the state in which you have your habitual residence shall remain unaffected.
(3) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their independent professional or commercial activity.
(4) The version of these GTC valid at the time of the order shall apply.
(4) The prices valid at the time of booking shall apply.
(5) If certain discounts or special offers are advertised, these are limited in time or quantity. There is no entitlement to them.
Part 2 – Conclusion of the contract, payment modalities, term of the contracts and vouchers
3 Subject of the contract
(1) The object of the contract may be the following services (whereby the list is not exhaustive):
1:1 coaching
Group coaching
Coaching programme
Online courses
E-books and other digital products
Online events/live events (hereinafter referred to as events)
Membership
(2) All offers on the Internet are non-binding and do not constitute a legally binding offer to conclude a contract.
4 Prices, terms of payment and due dates
(1) The prices quoted are net prices – shown for Germany – and do not include VAT, as I operate as a small business.
(2) An invoice will always be sent to you by e-mail in the form of a PDF document. The invoice amount is due immediately upon receipt of the invoice and must be paid to me within the specified payment period.
(3) I do not know whether the coaching you purchase from me is recognised as a business expense for tax purposes. Please clarify this with your tax advisor in each individual case.
(4) Access to the respective offers is subject to prior receipt of payment. As soon as I have received your payment/down payment, you are entitled to the corresponding consideration from this point in time.
(5) In some cases, I also offer payment by instalments. The total amount may be higher compared to a one-off, full payment. I will inform you of this amount in advance. Early termination of an instalment payment agreement is possible by way of early repayment. You have the right to pay the full amount (but then the increased instalment amount, if applicable) in part or in full at any time before the end of the agreed period.
(6) Late payments will incur costs for appropriate reminders and interest. If internal reminders are unsuccessful, I can hand over the outstanding debt to a lawyer for collection. In this case, you will incur costs for legal representation.
(7) If we have agreed on payment by instalments and you do not pay after a reminder in text form and a grace period, I am entitled to terminate the instalment payment prematurely and the entire outstanding amount will then become due immediately.
(8) You are not entitled to assert a right of retention or set-off against our payment claims, unless these are undisputed or legally enforceable counterclaims.
(9) Programme parts will only be activated once the amount has been credited to my account. As a rule, you will then immediately receive your access data for the member area or the link to generate your access data for the member area.
(10) Wird ein von Dir erteiltes Sepa-Lastschriftmandat ohne rechtlichen Grund gekündigt, musst Du neben den Bankgebühren für Rücklastschriften, auch die anwaltliche Beratung bezahlen. Zudem kann ein solches Vorgehen auch strafrechtliche Konsequenzen nach sich ziehen.
(11) If you are in default of payment or otherwise in delay, I shall be entitled to withhold performance or delivery until all payments due have been made. I am also entitled to withhold, interrupt, delay or completely discontinue services without being obliged to pay compensation for any damages incurred. These rights shall apply without prejudice to any other contractually agreed or statutory rights and claims of mine.
5 Conclusion of the contract
The following applies to bookings made verbally, by telephone, in writing, by email, SMS, WhatsApp, in a Facebook group or a messenger service:
(1) I present my offer to you by email, on websites or in postings. In some cases, I already provide my account details there. This is my offer to you to conclude a contract. I have linked or attached my terms and conditions there for you to access.
(2) You accept my offer by confirming your acceptance by email. You transfer the one-off payment/first instalment to my account.
(3) You can choose to pay by bank transfer. You will receive an invoice from me as a PDF file by email.
(3) As soon as you send me the transfer receipt, you are entitled to the purchased product.
6 Contract term and cancellation
1) The respective term of the product/ coaching/ event depends on the product you have booked and is fulfilled after the specified term. This means that you have paid my entire fee and I have provided the corresponding service in return.
(2) The extraordinary right of cancellation of each party remains unaffected. An extraordinary right of cancellation on our part exists in particular if you intentionally violate the provisions of these GTC and/or have intentionally or negligently committed prohibited acts.
Part 3 – Details of the range of services
7 Duration of a counselling session and location of the coaching
(1) The coaching/event takes place individually or in groups.
(2) The coaching/event ends at the single consultation, after 8 weeks to 6 months, depending on the booking.
(3) If you have booked a subscription model with me, your subscription runs for one year or monthly with the option of cancelling every month. If you have taken out an annual subscription, the minimum term is one year. You can find the exact terms and conditions in the respective programme. Subscription renewal and cancellation are also precisely regulated there.
(4) Unless otherwise agreed between the parties, parts of the coaching/event will take place online, e.g. via Zoom or email tasks.
(5) Participants are not entitled to attend the group calls/events live. The dates will be communicated in good time. The recordings will be made available to everyone afterwards. The group calls/event will not be repeated.
8 Scope of services and services not utilised
(1) The scope of services of the product depends on the product/coaching/event.
(2) If you as a participant do not use all the contents of the product/coaching/event offered, I reserve the right to charge the entire fee or to retain any amounts already paid.
(3) If an agreed 1:1 appointment is repeatedly cancelled by you, no further appointment has to be offered by me and this part is forfeited. There is no entitlement to a refund. This also applies to the cancellation of the product/coaching
on your part.
9 Right of cancellation for consumers
(1) As a consumer, you have a right of cancellation in accordance with the instructions in the appendix.
(2) The cancellation period begins with the conclusion of the contract. The contract is concluded at the moment you receive the confirmation email of the purchase from me.
In the case of the purchase of a physical product, the cancellation period begins when the goods have been handed over to you or a person authorised by you.
You can cancel your purchase free of charge within 14 days.
(3) In the case of services such as coaching, the right of cancellation has the following special features:
– If you buy the product/coaching and I start the service directly or within the 14-day cancellation period
cancellation period, you waive the right of cancellation to which you are entitled.
I will point this out BEFORE completing your booking/order: “You expressly request that I start the service before the end of the 14-day cancellation period. You therefore waive your right of cancellation if I provide the service in full. In the event of a pro rata service to you (as the customer) within the cancellation period, I am entitled to the consideration (payment) for the service provided – even in the event of cancellation.“
(4) If the booking is cancelled within 14 days and I have already started my service during this time, you are only entitled to a pro rata refund of your costs. Services already provided will then be deducted from the refund on a pro rata basis.
(5) In the case of digital content / products, the right of cancellation has the following special features:
– If you purchase a digital product and you are provided with the entire content immediately after payment, you waive your right of cancellation.
– BEFORE completing the order, you declare that you waive your right of cancellation: “I hereby waive my right of cancellation for 14 days so that I can have full access to the digital content immediately.”.
– AFTER completing the purchase of digital content, I will confirm the expiry of the right of cancellation in such a way that you can save this declaration for yourself so that it is accessible to you at any time.
(6) If you have not paid a purchase price for my service or the digital content, but have provided me with your personal data, the right of cancellation expires by law upon commencement or provision of my service.
10 Cancellation of coaching sessions/products on my part
(1) I am entitled to cancel a coaching/event (1:1 or for groups) if I get ill and cannot provide a replacement.
(2) I will first try to find an alternative date. If this is not possible, you will receive a pro rata refund of your payment. Further costs, such as any accommodation and travelling expenses incurred by you, will not be covered.
(3) If you act in breach of contract by violating these General Terms and Conditions, I have the right to exclude you from the programme. This is particularly the case if you disrupt the course of the programme and do not refrain from doing so even after being requested to do so, or if you repeatedly fail to keep to agreements made (e.g. appointments). In this case, no costs will be refunded.
Part 4 – Rights and obligations of the customer
11 Right to use the digital content or documents from the product/coaching
(1) Emails, audio/video and PDF files and other documents may be retrieved (downloaded) and printed by you as the customer and only for your own use, provided that this is possible in your purchased course. Downloading and printing files is only permitted within this framework. In this respect, you as the customer may also have the printout made with the technical support of a third party (e.g. a copy shop). In all other respects, we reserve all rights of use to the files and documents. This means that the samples and documents and also the knowledge imparted may not be made accessible to third parties, either free of charge or for a fee. The documents are also not intended for consulting use.
(2) Therefore, in particular, the making of copies of files or printouts for third parties, the passing on or forwarding of files and documents to third parties or other utilisation for purposes other than one’s own study purposes, whether for payment or free of charge, requires the express prior written consent of me, Eva Böllinghaus, both during and after completion.
(3) The trademarks and logos listed on the documents are protected under the German Trademark Act. As a customer, you are obliged to use the documents and files to which you have access only within the scope expressly permitted here or permitted by mandatory statutory regulation even without the consent of Eva Böllinghaus and not to promote unauthorised use by third parties. This shall also apply after termination, revocation or cancellation of participation.
(4) Forms of use that are permitted on the basis of mandatory statutory provisions are of course excluded from this reservation of consent.
(5) It is prohibited to make recordings of any kind of our live videos, group calls or other content. This content is only accessible to you within the respective programme and may not be stored or used outside of it.
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12 Collection, storage and processing of your personal data by me
Collection, storage and processing of your personal data by me
(1) I need the following data from you to carry out and process a booking:
First name and surname
your address
e-mail address
for entrepreneurs also company name and VAT ID no.
Which specific data is mandatory can be seen from the mandatory fields depending on the product.
(2) In the case of chargeable services, the name details, in particular the company name, must be correct. The same applies to the address. Invoices are partly generated automatically on the basis of this information. If corrections are required here, this may lead to additional work, which we will charge at a reasonable rate.
(3) If you wish to change your personal details, especially if you change your e-mail address, please contact: mail@personality-and-style.com
13 Data protection information on Zoom
I inform you below about the processing of personal data in connection with the use of “Zoom”.
(1) Purpose of the processing
We use the “Zoom” tool to conduct online meetings, video conferences and/or webinars (hereinafter: “online meetings”). “Zoom” is a service of Zoom Video Communications, Inc. based in the USA.
(2) Controller
Eva Böllinghaus is responsible for data processing that is directly related to the organisation of “online meetings”.
Note: If you access the “Zoom” website, the provider of “Zoom” is responsible for data processing. However, it is only necessary to access the website to use “Zoom” in order to download the software for using “Zoom”. You can also use “Zoom” if you enter the relevant meeting ID and any other access data for the meeting directly in the “Zoom” app. If you do not want to or cannot use the “Zoom” app, the basic functions can also be used via a browser version, which you can also find on the “Zoom” website.
(3) What data is processed?
Various types of data are processed when you use “Zoom”. The scope of the data also depends on the data you provide before or when participating in an “online meeting”.
The following personal data is processed:
User details: first name, surname, telephone (optional), email address, password (if “single sign-on” is not used), profile picture (optional), department (optional)
Meeting metadata: Topic, description (optional), participant IP addresses, device/hardware information
For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.
When dialling in by telephone: details of the incoming and outgoing telephone number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.
Text, audio and video data: You may have the opportunity to use the chat, question or survey functions in an “online meeting”. In this respect, the text entries you make are processed in order to display them in the “online meeting” and, if necessary, to log them. In order to enable the display of video and the playback of audio, the data from the microphone of your end device and from any video camera of the end device will be processed accordingly for the duration of the meeting. You can switch off the camera or microphone at any time. To take part in an “online meeting” or to enter the “meeting room”, you must at least enter your name.
(4) Scope of the processing
I use “Zoom” to conduct “online meetings”. If we want to record “online meetings”, we will inform you transparently in advance and – if necessary – ask for your consent. The fact of the recording will also be displayed to you in the “Zoom” app. If it is necessary for the purposes of logging the results of an online meeting, we will log the chat content. However, this will not usually be the case. In the case of webinars, we may also process the questions asked by webinar participants for the purposes of recording and following up webinars. If you are registered as a user with “Zoom”, reports on “online meetings” (meeting metadata, telephone dial-in data, questions and answers in webinars, survey function in webinars) can be stored for up to one month at “Zoom”. Automated decision-making within the meaning of Art. 22 GDPR is not used.
(5) Legal basis for data processing
Insofar as personal data of Me! by Eva Böllinghaus customers is processed, the legal basis for data processing when conducting “online meetings” is Art. 6 para. 1 lit. b) GDPR, insofar as the meetings are conducted within the framework of contractual relationships.
If there is no contractual relationship, the legal basis is Art. 6 para. 1 lit. f) GDPR. Here too, we have an interest in the effective organisation of online meetings.
(6) Recipients / disclosure of data
Personal data that is processed in connection with participation in “online meetings” is generally not passed on to third parties unless it is intended to be passed on. Please note that content from “online meetings”, as with face-to-face meetings, is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on.
Other recipients: The provider of “Zoom” necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in our order processing contract with „Zoom“.
(7) Data processing outside the European Union
“Zoom” is a service provided by a provider from the USA. Personal data is therefore also processed in a third country. We have concluded an order processing contract with the provider of “Zoom” that meets the requirements of Art. 28 GDPR.
An adequate level of data protection is guaranteed on the one hand by the conclusion of the so-called EU standard contractual clauses. As additional protective measures, we have also set up our Zoom configuration in such a way that only data centres in the EU, the EEA or secure third countries such as Canada or Japan are used to conduct “online meetings”.
(8) Your rights as a data owner
You have the right to information about the personal data concerning you. You can contact us at any time for information. In the case of a request for information that is not made in writing, please understand that I may require you to provide proof that you are the person you claim to be. Furthermore, you have a right to rectification or erasure or to restriction of processing, insofar as you are legally entitled to do so. Finally, you have the right to object to processing within the scope of the statutory provisions. You also have the right to data portability within the framework of data protection regulations.
(9) Deletion of data
In principle, I delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfill contractual services, to check and grant or defend against warranty and guarantee claims. In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired.
(10) Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint about the processing of personal data by us with a supervisory authority for data protection.
(11) Amendment of this data protection notice
I will revise this data protection notice in the event of changes to data processing or other occasions that make this necessary. You will always find the current version on this website.
14 Own provision of suitable IT infrastructure and software
As a participant, you are responsible for providing and guaranteeing Internet access (hardware, telecommunications connections, etc.) and the other technical equipment and software (in particular web browsers and PDF programs such as Acrobat Reader®, Zoom) necessary for the use of online offers from Me! by Eva Böllinghaus yourself and at your own expense and risk.
15 General information on coaching by Me! by Eva Böllinghaus
(1) The coaching program/use of the e-book/participation in an event is based on cooperation.
(2) Participation in the coaching program/use of the e-book/participation in an event requires a willingness to learn on your own responsibility. I cannot promise you any specific success for the processes and implementation on your part. I am merely a process facilitator and provide assistance, patterns and instructions. The implementation and making of decisions is entirely up to you.
(3) You are fully responsible for your own physical and mental health both during the coaching/event and in the phase between appointments. All measures that you may take as a result of the coaching/use of the e-book/participation in an event are your own responsibility. If you have a mental illness or have been diagnosed by a doctor, please ask your doctor whether coaching may be useful. I reserve the right to cancel the coaching in such cases.
16 Live Events
(1) The events take place in rented or own locations.
(2) Depending on the type of event, there is also a minimum or maximum number of participants.
(3) Participation is always at your own risk.
(4) We cannot accept any liability for valuables brought along.
(5) You are obliged to cooperate in avoiding or minimizing any damage within the framework of the statutory provisions. In particular, we ask you to notify us immediately of any complaints. If you culpably fail to report a defect, you will forfeit your right to a reduction in the participation fee.
(6) Events are never without a residual risk. You are only insured against accidents and rescue within the scope of your own accident insurance.
(7) The prices do not include travel costs or expenses for meals and accommodation.
17 Know-how protection and confidentiality
(1) You are aware of the fact that all information which you receive during our cooperation about the manner in which we provide our services (ideas, concepts and operating experience (know-how) developed by Me! By Eva Böllinghaus) and which must be kept secret due to legal regulations or the nature of the matter are subject to business secrecy. For this reason, you undertake to maintain business secrecy and to keep the aforementioned information confidential.
(2) Within the scope of a reference agreed in writing, you are authorized to speak/write about the manner of cooperation with us.
(3) The obligation to maintain confidentiality shall survive the end of the cooperation between the parties.
(4) The following information is not affected by confidentiality if it
was already known before the confidentiality obligation,
which was developed independently by me,
was or is publicly accessible on receipt of the information or subsequently became publicly accessible through no fault of the contractor.
(5) An appropriate contractual penalty shall be payable for each breach of the confidentiality obligation
Part 5 – Confidentiality and liability regulations
18 Confidentiality of both parties Teil – Verschwiegenheit und Haftungsregelungen
(1) I undertake to maintain confidentiality about all confidential information from you for the duration and also after the end of the coaching/event.
(2) You are obliged to maintain secrecy about all information to be treated as confidential of which you become aware in the course of the cooperation and to use it only with our prior written consent vis-à-vis third parties. This also applies to all documents that you receive from us in the course of the coaching or to which you have access.
19 Liability for content
(1) In the online programs/e-books/at events, I show samples and/or options for action and give general recommendations for action where appropriate. The responsibility for implementation and making decisions lies solely with you.
(2) The files and documents we provide are recommendations for action that you must adapt to your needs. We assume no liability for the completeness and up-to-dateness of these recommendations.
(3) I reserve the right to optimize and adapt the content at any time
20 Limitation of liability
(1) I am liable for intent and gross negligence. Furthermore, I shall be liable for the negligent breach of obligations, the fulfillment of which is essential for the proper execution of the contract, the breach of which jeopardizes the achievement of the purpose of the contract and on the observance of which you may regularly rely. In the latter case, however, I am only liable for the foreseeable damage typical of the contract. I am not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.
The above exclusions of liability shall not apply in the event of injury to life, limb or health. Liability under the Product Liability Act remains unaffected.
(2) According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. In this respect, I am not liable for the constant and uninterrupted availability of the offer or parts thereof.
We will announce regular maintenance windows.
(3) All of the aforementioned limitations of liability also apply to my vicarious agents.
21 Force majeure
(1) Force majeure shall be deemed to exist if there is an external event that has no operational connection and cannot be averted even with the utmost care that could reasonably be expected. Force majeure is to be assumed in the event of natural disasters (floods, earthquakes, storms, hurricanes, fire, political events (wars, civil wars), as well as other events such as epidemics, pandemics, epidemics, diseases and quarantine orders by authorities, countries and states.
The list is not exhaustive; events comparable to those mentioned in paragraph 1 also fall under the term force majeure.
(2) The party that first learns of the event shall inform the other party promptly.
The services provided by Me! by Eva Böllinghaus and the payments you have made will be listed in the following. In the event that you still have to make payments for services already rendered, these must be paid within 14 days of receipt of the final invoice.
If there is a credit note in your favor, this will be paid to you within 14 days of the final statement being sent. The final invoice can be sent as a PDF attachment by e-mail. Further claims due to force majeure are excluded. Each party is responsible for any damages incurred by you.
(3) In the event of force majeure within the meaning of paragraph 1, the parties agree that the contractual services shall initially be suspended for the duration of the hindrance. This means that the services of both parties shall be suspended for the time being. Fees already paid in advance for consultations, events, courses, e-books, etc. remain with Me! By Eva Böllinghaus for this period. If payments still have to be made by you, the payments for services already rendered are still to be made by you. For services not yet provided, you can pause payment for the period of the contract suspension.
Once the unforeseeable event has ended, the contract will be resumed.
Any further possible damages shall be borne by each party.
(4) If the event lasts longer than 12 months, both parties are entitled to terminate the contract in text form with a notice period of 3 weeks to the end of the month.
The services already rendered by Me! by Eva Böllinghaus are to be paid by you. Fees paid in advance are to be reimbursed by Me! by Eva Böllinghaus. If you have made a payment to secure you a guaranteed place in one of our events/courses, this fee will not be refunded, as the consideration to secure you a place was provided by us and is incurred regardless of whether the event/course takes place or not. The additional ticket fee, online course fee etc. will of course be refunded to you. Even in the event of this termination, each party shall bear any further damages (e.g. hotel bookings, flight bookings etc.) themselves.
(5) In the event that the event lasts longer than 18 months, the contract will be terminated. A final invoice will then be issued by Me! by Eva Böllinghaus. This statement will list the services provided by Me! by Eva Böllinghaus and the payments you have made. In the event that you still have to make payments for services already rendered, these must be paid within 14 days of receipt of the final invoice.
If there is a credit note in your favor, this will be paid out to you within 14 days of the final invoice being sent. The final statement can be sent as a PDF attachment by e-mail. Further claims due to force majeure are excluded. Each party is responsible for any damages incurred by you.
Part 6 – Final provisions and place of jurisdiction
22 Amendment of these GTC
These GTC may be amended if there is an objective reason for the amendment. This could be, for example, changes in the law, changes in case law or a change in economic circumstances. We will inform you of the planned changes in good time. You have a 14-day right of withdrawal after being informed. Once this period has expired, you have accepted the changes.
23 Final provisions
(1) These Terms and Conditions are complete and conclusive. Amendments and additions to these terms and conditions should be made in writing in order to avoid ambiguities or disputes between the parties about the agreed content of the contract – whereby e-mail (text form) is sufficient.
(2) If you as a consumer had your domicile or habitual residence in Germany when the contract was concluded and either moved out of Germany at the time the action was brought by us or your domicile or habitual residence is unknown at this time, the place of jurisdiction for all disputes is the registered office of Me! by Eva Böllinghaus in Witten. For entrepreneurs, the place of jurisdiction for all disputes is the registered office of Me! by Eva Böllinghaus in Witten.
(3) We would like to point out that, in addition to the ordinary legal process, you also have the option of an out-of-court settlement of disputes in accordance with Regulation (EU) No. 524/2013. Details can be found in Regulation (EU) No. 524/2013 and at the Internet address:
We do not participate in the dispute resolution procedure.
(4) Should individual provisions of this contract be or become invalid, this shall not affect the remainder of the contract. The scope of services agreed in the provision shall then be adjusted to the extent permitted by law.
Version: 1
Status: May 2024
Appendix 1:
Consumer information and withdrawal policy
(1) The language available for the conclusion of the contract is exclusively German.
(2) The presentation of our services on the website does not constitute a binding offer on our part. Only the booking of a service by you is a binding offer according to § 145 BGB. If this offer is accepted, we will send you or Elopage will send you a booking confirmation by e-mail. This concludes the contract for the mentoring program/course/e-book/event.
(3) The prices quoted by us are net prices plus taxes (for Germany).
(4) The data required for the execution of the contract between you and us are stored by us and are accessible to you at all times. In this respect, we refer to the regulation of the data protection declaration on our website.
(5) As a consumer, you have a right of withdrawal in accordance with the following instructions –
REVOCATION POLICY
RIGHT OF WITHDRAWAL
Appendix 1:
Consumer information and withdrawal policy
(1) The language available for the conclusion of the contract is exclusively German.
(2) The presentation of my services on the website or social media platforms does not constitute a binding offer on my part. Only the booking of a service by you is a binding offer according to § 145 BGB. If this offer is accepted, I will send you a booking confirmation/invoice by email. The contract for the booking is then concluded.
(3) The prices quoted by me are net prices, which are exempt from VAT in accordance with § 19 UStG.
(5) The data required for the execution of the contract between you and me are stored by me and are accessible to you at all times. In this respect, I refer to the regulation of the data protection declaration on my website.
(6) As a consumer, you have a right of withdrawal in accordance with the following instructions –
Cancellation policy
Right of withdrawal
As a consumer, you have the right to cancel the contract within fourteen days without giving any reason.
You have no right of withdrawal if you have expressly agreed at the time of your booking that I should begin to perform the service before the end of the withdrawal period and this service has been provided in full. If I have provided the service in part, you no longer have a right of withdrawal in this respect.
In the case of digital content, you lose your right of withdrawal if you have agreed to receive immediate access to the entire content.
Start of the period when booking a coaching session
The withdrawal period is fourteen days from the day the contract is concluded. The contract is concluded on the day on which you receive a confirmation email from me following a successful booking.
To exercise your right of withdrawal, you must inform me at
Me! by Eva Böllinghaus
Eva Böllinghaus
Gartenstraße 6
58452 Witten
E-mail: mail@personality-and-style.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.Folgen des Widerrufs
If you withdraw from this contract, I must refund all payments I have received from you within fourteen days of the day on which I or – in the case of a booking via my online store – elopage receive notification of your withdrawal from this contract.
For this repayment, I will use the same means of payment that you used for the original transaction.
If you made the payment by bank transfer, please let me know your account details, as I can only see part of your account details on the bank statement.
If you have agreed that I should start with the service before the 14-day withdrawal period has expired, then you must also provide me with the consideration (fee) for these services and in this respect have no claim for reimbursement.
Appendix 2:
TEMPLATE WITHDRAWAL FORM
Model withdrawal form in accordance with
Annex 2 to Article 246a § 1 para. 2 sentence 1 no. 1 and § 2 para. 2 no. 2 EGBGB
Me! by Eva Böllinghaus
Eva Böllinghaus
Gartenstrasse 6
58452 Witten
E-mail: mail@personality-and-style.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the booking of the coaching program/e-book/event (description, so that it can be clearly determined to which booking the revocation refers)
booked on: (*). . . . ./ . . . . .
Confirmation e-mail received on : (*)
Name of the consumer(s);
Address of the consumer(s);
Account details for the refund
Signature of the consumer(s) (only for notification on paper);
Date